Our offices are currently closed. Our after-hours number is 501-373-8588, or click here for a list of emergency numbers.

Our Policies

Appointments

Our providers see patients by appointment only. Appointments can be made during office hours by calling 501-847-2500. If you are not able to keep an appointment, please call our office as soon as possible. We try to accommodate you with the most convenient appointment; however, there may be circumstances that limit availability.

On occasion, waiting time may be lengthened by unforeseeable circumstances and we ask for your patience in these situations. We will provide you with very attentive care upon your visit. “Walk-in” patients who do not require emergency care will be given a scheduled appointment.

Our Saturday clinic is reserved for sick children only. We do not schedule appointments for Saturdays until that morning at 8:00. Because of a limited schedule time and staffing on Saturdays, we cannot do weight checks, rechecks, allergy injections, or immunizations.

After Hours Service

After hours calls are for emergency and urgent medical questions. If after consulting your Pink Parent’s Handbook, you feel your child requires immediate medical attention, please call our After Hours Service at 501-373-8588. Our clinic has arranged for telephone service to be available to you through Arkansas Children’s Hospital and Saline Memorial Hospital. When you utilize this service, a nurse will provide you with instructions that have been approved by your doctor. If indicated, the nurse will contact the physician on call regarding your child’s condition. Before calling the after hours service, please have available the following information:

  • The child’s temperature (a rectal temperature is recommended for infants and toddlers)
  • The name and phone number of a pharmacy that is open
  • The name and dosage of any medications your child is taking

Insurance Participation

Central Arkansas Pediatric Clinic providers are credentialed to provide services to beneficiaries of all major insurance plans in Central Arkansas including, but not limited to:

  • Aetna
  • Arkansas Blue Cross / Blue Shield
  • Cigna
  • Health Advantage
  • Medicaid (AR Kids A & B)
  • QualChoice
  • Tricare
  • United Health

Insurance Coverage

We verify insurance coverage is active prior to each scheduled visit. Although this does not guarantee your visit will be paid, it does let us and you know that the insurance company has your child listed as a covered dependent. If coverage cannot be verified, additional information will be necessary at check-in. As a special service to you, we verify well-child benefits (specifically coverage of childhood immunizations) in advance of your child’s check-ups because we feel it is important to you to know what your financial responsibility will be before arriving to the clinic.

Should you have a change in insurance coverage due to job change, marriage or divorce, please be sure to update your child’s billing information with us.

If your insurance plan has a co-pay due with each physician visit, you can expect to pay that portion of your responsibility at check-in for your child’s appointment. For ease of payment, we accept VISA, Mastercard, Discover, Debit Cards, checks and cash.

Adding a newborn to your insurance policy

Most insurance companies allow 60-90 days for you to add your newborn or newly adopted infant to your insurance coverage. If you miss this window, you may not be able to add your child until open enrollment with your employer. The Human Resource Department at your (or your spouse’s) employer should be able to guide you through this process.